Last Updated: December 12, 2023
1. Introduction
This Refund Policy governs the manner in which Gladius Marketing handles refunds for its services. Our aim is to be fair and transparent with our clients while respecting the nature of our business.
2. No Refunds for Services Rendered
We do not offer refunds for any services that have already been rendered. Once a service has been provided, it is deemed final, and no refund will be issued.
3. Refunds for Prepaid Services Not Yet Rendered
If a client has prepaid for services that have not yet been rendered, they may be eligible for a refund under the following conditions:
- The request for a refund must be made in writing.
- The service for which the refund is requested has not commenced.
- The refund request must comply with our Cancellation Policy, including the requirement of a 30-day written notice.
4. Processing of Refunds
Upon receiving a request for a refund, Gladius Marketing will:
- Verify the eligibility for a refund based on the terms outlined in this policy.
- Process eligible refunds within a reasonable time frame, typically within 10 business days.
5. Refund Method
Refunds will be processed using the same method of payment originally used for the transaction unless otherwise agreed upon.
6. Contact Information for Refund Requests
For refund requests or inquiries, please contact:
1 (865) 936-1457 or email us at info@gladius-marketing.com
618 S Gay St, Knoxville TN 37902
7. Changes to the Refund Policy
Gladius Marketing reserves the right to update or modify this Refund Policy at any time. Clients will be notified of significant changes.
